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Broadworks Reporting Training
Broadworks Reporting Training
Broadworks Reporting Training

About the Course

The BroadWorks Call Center Reports tool is launched from the Supervisor application. Supervisors can run historical, real-time, and scheduled reports on their agents and queues.  

Course Progress
Not started
Enroll
Course Outline
  1. Historical Reports
    1. Historical Reports
  2. Scheduled Reports
    1. Scheduled Reports
  3. Reports Guide
    1. Reporting Guide
course
Broadworks Reporting Training
Broadworks Reporting Training
Course Progress
Not started
Enroll

About the Course

The BroadWorks Call Center Reports tool is launched from the Supervisor application. Supervisors can run historical, real-time, and scheduled reports on their agents and queues.  

Course Outline
  1. Historical Reports
    1. Historical Reports
  2. Scheduled Reports
    1. Scheduled Reports
  3. Reports Guide
    1. Reporting Guide
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