About the Course
The Call Center Dashboard is a web application that delivers a real-time dashboard view of critical queue statistics and thresholds. The Dashboard allows visibility from a variety of devices from PC-based wallboards to individual PCs, Laptops, Tablets and Smartphones.
With a configurable interface, the Dashboard provides Call Center Managers with multiple display options such as Agent, Queue and Wallboard views.
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Evolve IP Enterprise Dashboard Training
- Evolve IP Enterprise Dashboard Training Video
About the Course
The Call Center Dashboard is a web application that delivers a real-time dashboard view of critical queue statistics and thresholds. The Dashboard allows visibility from a variety of devices from PC-based wallboards to individual PCs, Laptops, Tablets and Smartphones.
With a configurable interface, the Dashboard provides Call Center Managers with multiple display options such as Agent, Queue and Wallboard views.
-
Evolve IP Enterprise Dashboard Training
- Evolve IP Enterprise Dashboard Training Video